Official Documents

Mrcoin Malaysia Platform Terms and Conditions of Use

Please read this document carefully before using the mrcoin platform. By registering or using any of our services, you agree to be bound by all the terms and conditions set out herein.

Updated: January 2026
Bahasa Melayu
Malaysia
Version 3.2

Key Points in These Terms

A summary of the key sections for your initial understanding before reading the full text.

Account Eligibility

Registration is only permitted for individuals aged 18 and above. Each player may only hold one account on the mrcoin platform.

Bonus Terms

All bonuses are subject to the specified wagering requirements. Bonus abuse may result in reward cancellation and account termination.

Deposit & Withdrawal

Deposits are processed instantly. Withdrawals are processed within 5–24 hours depending on the payment method and KYC verification status.

Account Security

Players are fully responsible for the security of their login credentials. Do not share your password with anyone.

Responsible Gaming

Mrcoin provides responsible gaming management tools including deposit limits, time limits, and self-exclusion options for all players.

Account Termination

MrCoin reserves the right to suspend or terminate any account that violates these terms, including cases involving fraud, money laundering, or inappropriate conduct.

Important – Please Read Before Proceeding

This Terms and Conditions document constitutes a legally binding agreement between you and MrCoin. By accessing or using any part of our platform, you confirm that you have read, understood, and agreed to comply with all terms contained herein.

Last updated: January 2026

1 Interpretation and Definitions

In this Terms and Conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

  • "Platform" refers to the mrcoin website at mrcoin.onl, the mobile app, and all related services provided by mrcoin.
  • "Player" or "User" refers to any individual who registers and uses the mrcoin platform.
  • "Account" refers to the personal account registered by a player to access mrcoin services.
  • "Balance" refers to the total funds available in a player's account at any given time.
  • "Bonus" refers to any credits, free spins, or other incentives granted by mrcoin to players.
  • "Game" refers to all game types available on the mrcoin platform, including slots, Live Casino, fish shooting games, and more.
  • "KYC" (Know Your Customer) refers to the identity verification process required to process withdrawals and comply with anti-money laundering regulations.

2 Eligibility and Account Registration

To register and use the mrcoin platform, you must meet the following eligibility requirements:

  • At least 18 years old on the date of registration.
  • Acting in a personal capacity and not as a representative of any third party.
  • Not appearing on any exclusion list maintained by any relevant regulatory body.
  • Register only one account only — holding multiple accounts is strictly prohibited.
  • Providing accurate, truthful, and complete information during the registration process.

MrCoin reserves the right to request proof of age and identity at any stage. If a player is found not to meet the eligibility requirements, MrCoin reserves the right to close the account and withhold any balance pending the outcome of an investigation.

One Account Per Player

Each player may only hold one active account. This includes accounts registered using the same name, address, phone number, or payment method. Breaching this rule may result in the closure of all associated accounts.

3 Identity Verification (KYC) Process

As part of our commitment to security and regulatory compliance, mrcoin conducts a strict KYC process. Players are required to submit the following identity verification documents when requested:

  • A copy of your identity card (MyKad) or valid passport.
  • Recent proof of address such as a utility bill or bank statement dated within the last three months.
  • Proof of ownership of the payment method used for the deposit.

Withdrawals will not be processed until the KYC process is completed satisfactorily. mrcoin reserves the right to request additional documents if required. All submitted documents will be stored securely and used solely for verification purposes, in accordance with our Privacy Policy.

4 Deposit and Payment Methods

Mrcoin accepts a variety of popular payment methods in Malaysia for players' convenience. Deposits are typically processed instantly and credited to your account within a short time.

  • Online bank transfer via FPX.
  • DuitNow and QR transfers.
  • Selected e-wallets supported by the platform.
  • Other payment methods may be added from time to time.

Minimum and maximum deposit amounts are subject to the selected payment method and the player's account level. MrCoin does not accept cash deposits or postal money orders. All deposits must originate from a legitimate source and belong to the registered player.

If a deposit has not been credited to your account within the expected timeframe, please contact our customer support team with proof of the transaction for an immediate investigation.

5 Fund Withdrawal

Players may submit a withdrawal request at any time, provided the account balance is sufficient and no outstanding bonus wagering requirements remain. Withdrawals at mrcoin are among the fastest in the industry in Malaysia.

  • Withdrawal requests are processed within 5 minutes to 24 hours depending on the selected method.
  • The first withdrawal requires completed KYC verification before it can be approved.
  • Funds must be withdrawn to the same payment method used for the deposit.
  • The minimum withdrawal amount is subject to the selected payment method.
  • MrCoin reserves the right to request additional verification for withdrawals exceeding a specified limit.
Bonus Withdrawal Terms

Any balance containing bonus funds is subject to wagering requirements before a withdrawal is permitted. Please check the specific wagering requirements for each bonus you receive before submitting a withdrawal request.

6 Bonus and Promotion Terms

Mrcoin offers its members a wide range of bonuses and promotions from time to time. All bonuses are subject to the specific terms and conditions set for each offer. Generally, the following applies to all mrcoin bonuses:

  • Each bonus carries a wagering requirement that must be met before any withdrawal is permitted.
  • Bonuses may only be used for gaming purposes within the MrCoin platform.
  • Mrcoin reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
  • Only one welcome bonus is permitted per player, per household, and per device.
  • Any attempt to abuse the bonus system in any way will result in bonus cancellation and possible account closure.
  • Mrcoin reserves the right to decline or cancel any bonus if there are signs of abuse or fraud.

Players are encouraged to read the specific terms of each promotion carefully before accepting any bonus. If in doubt, contact our customer support team for further clarification.

7 Player Conduct and Prohibitions

Players are required to behave responsibly and in good conduct while using the mrcoin platform. The following are strictly prohibited:

  • Use of automated software, bots, or third-party systems to play or manipulate games.
  • Collusion between players to exploit games or the bonus system.
  • Money laundering or any suspicious financial activity conducted through the platform.
  • Use of false information or another person's identity during registration or KYC.
  • Rude behaviour, threats, or abuse directed at customer support staff.
  • Any attempt to hack, disrupt, or compromise the security of the platform.
  • Registering on behalf of or allowing a minor to use your account.

Mrcoin uses an advanced monitoring system to detect any suspicious activity. If any violation is detected, mrcoin reserves the right to take immediate action, including account suspension, balance freezing, and reporting to the relevant authorities.

8 Responsible Gaming

Mrcoin cares about the well-being of all our players. We provide a range of tools and resources to help players manage their gaming habits in a healthy and responsible way.

  • Deposit Limit: Players can set daily, weekly, or monthly deposit limits through their account settings.
  • Play Time Limit: Set a session time limit to avoid playing for too long.
  • Temporary Break: Players can take a break from the platform for a specified period.
  • Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.

If you feel that gaming is beginning to affect your life, we encourage you to use the tools available or contact our support team for immediate assistance. More information on responsible gaming can be found on the Responsible Gaming us.

9 MrCoin Liability Limit

Mrcoin makes every effort to ensure the platform runs smoothly and without interruption. However, mrcoin cannot guarantee that the platform will always be free from technical disruptions, and we are not liable for:

  • Any financial losses resulting from technical disruptions or unplanned platform downtime.
  • Losses resulting from the player's own internet connection failure.
  • Game results that have been fairly determined by the platform's RNG system.
  • Any indirect, incidental, or consequential damages arising from the use of the platform.

MrCoin's total liability to any player is limited to the amount deposited by that player in the 12 months preceding the claim. MrCoin is not responsible for any losses exceeding this limit under any circumstances.

10 Changes to Terms and Conditions

MrCoin reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication of the updated version on this platform.

It is the player's responsibility to review these Terms and Conditions periodically to stay informed of any updates. The date of the most recent revision will always be displayed at the top of this document. Continued use of the platform following any published changes constitutes acceptance of the updated terms.

11 Applicable Laws

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where mrcoin operates. Any dispute arising from or in connection with these Terms and Conditions shall be resolved through arbitration or an appropriate tribunal in accordance with the prescribed procedures.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the rest of this agreement and shall not affect the validity of the remaining provisions.

12 Contact Us

If you have any enquiries, concerns, or feedback regarding these Terms and Conditions, please contact our team through the following channels:

  • Live Chat: Available directly on the mrcoin platform, 24 hours a day, 7 days a week.
  • Email: [email protected]
  • Telegram: The official mrcoin Telegram channel.

Our support team will endeavour to respond to all enquiries as quickly as possible. For more complex issues, please provide complete and detailed information so we can assist you more effectively.

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Bahasa Melayu